1. Q: Are you a plush toys manufacturer or a trade company?
A: We are not only a trade company but also a manufacturer. We have been in the plush field for more than 10 years, now we have more than 100 staffs.
2. Q: What are your company's main products?
A: We mainly produce plush toys dolls, plush mascot, plush character, plush key chain, plush cushions, plush blankets, finger puppets and etc.
3. Q: Do you accept OEM/ODM work?
A: Yes, we have our own factory and could provide OEM/ODM service. We have been cooperating with many famous foreign supermarkets.
4. Q: How can l get the discount?
A: The discount is up to your order quantity. Small order will have higher price. Your rolling order can help you get a bigger discount.
Delivery time, material and graft will influence the price.
5. Q: How do you control the quality?
A: Our factory has 10 years experiences in plush toys manufacture. And all of our workers have 10-20 years experiences in plush toys. We check the finish toys one by one, make sure the quality is good.
6. Q: If we are not satisfied with the sample, could you modify it?
A: Yes, sample can be revised according to your comments, and usually before making final sample, we would make a rough sample for clients to check the looking and outlines first.
7. Q: Could you accept custom logo/bar code/unique QR code/series number?
A: Of course, we can custom as your mind, and we can sign a custom design confidentiality agreement with you.
8. Q: Are your products safe? Are they EU certified?
A: Of course, our materials are environmentally friendly, baby safe, non-allergenic and can pass all standards such as CE/EN71/ASTM/REA CH to meet the different needs of different markets.
9. Q:What is your MOQ?
A: MOQ is about 20 to 50 pieces are available.
10. Q: What about the delivery time?
A: Usually, it is depends on quantities and designs.
sample time is about 7-10 days, bulk order is about 15-20 days.
11. Q:What about the shipping methods?
A: By sea or by air. We will check the freight for you in real time.
12. Q: What about the payment methods?
A: We accept T/T for big amount, and for small amount, you can pay us by Trade Assurance Order, PayPal, Western Union, Money Gram and etc.
EN