We accept T/T for large payments. For smaller payments, you can use PayPal, Western Union, MoneyGram, Escrow, and ETC.
When can I get the pricing?
We typically provide a quote within 24 hours after receiving your inquiry. If you urgently need the pricing, please give us a call.
Do you accept installment payments?
Yes, we support installment payments, depending on the size of your order. Our flexible payment plans can be adjusted based on your needs. Please provide order details and contact us to discuss available options.
What materials are Rongtuotoy's plush toys made of, and do they meet environmental and safety standards?
Our custom plush toys are made from high-quality, eco-friendly materials, ensuring both sustainability and softness. We ensure that every plush toy is not only adorable but also absolutely safe for children. All products undergo strict testing and comply with safety standards in the EU and other regions.
Can Rongtuotoy accurately replicate design drafts?
Yes, during the sample stage, you are welcome to provide feedback for adjustments. Based on your input, we will make the necessary changes. Typically, we offer three to five free sample revisions to ensure your complete satisfaction.
How do I start the customization process?
Simply provide your design or idea and contact our team to begin the customization process.
Who owns the design copyright for custom plush toys?
The copyright for your design belongs entirely to you. We will not use or share your design without your permission.
Can modifications be made during the customization process?
Yes, during the sample phase, you can request modifications, and we will make adjustments based on your feedback until you are satisfied.
Do you offer personalized packaging?
Yes, we offer a variety of custom packaging options, including gift boxes, eco-friendly bags, and other unique packaging solutions to enhance product presentation.
Can custom orders be expedited?
Depending on the situation, rush orders can be accommodated. Please communicate with us in advance to ensure production and delivery schedules meet your requirements.